I had to do pay some bills on-line today. For the last few months I’ve been forced by Barclays to use this PINsentry device. I really don’t like it. I know the aim is to improve security for on-line accounts but this really makes accessing my account so clumbersome.
- I have to enter into the browser a 12 digit membership ID (ok this can be saved in the cookie)
- I then have to enter 5 digits from the card in to the browser.
- Insert the card into the PINsentry and enter a 4 digit PIN into the sentry.
- Then I have to enter the 8 digit number displayed on the PINsentry into the browser.
So thats a total of SEVENTEEN digits (best case) or TWENTY-NINE if the membership ID isn’t in the cache, to view my account information! This is overkill!
With that number of digits to type in I usually, I make at least one typo and have to start over. Also the Barclays website is very tempremental. Hit the browser back button… you get logged out. Get a double bounce with the mouse… you get logged out. Leave the page for more than a couple of minutes because you are looking up some other data…. you get logged out. I know! All of the above happend to me this morning!
Ok, rant over.